🔒 Privacy Policy
Effective Date: 19th July 2019
At Giant Logistics Inc., we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information in the course of providing our logistics and transportation services.
1. Information We Collect
We may collect and store the following types of personal and business-related information:
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Name, company name, and business address
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Phone number
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Shipment details and logistics requirements
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Billing, delivery, and transaction records
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Website usage data (IP address, browser type, etc.)
We only collect information that is necessary to deliver our services and respond to your inquiries effectively.
2. How We Use Your Information
Your personal information is used for the following purposes:
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To provide freight, transportation, and logistics services
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To communicate regarding service updates or quote requests
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To improve our website and user experience
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To comply with legal and regulatory requirements
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For customer support and dispute resolution
We do not sell or rent your personal data to third parties under any circumstances.
3. Information Sharing
We may share your information with third parties only under the following conditions:
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With customs brokers, border agencies, or regulatory authorities when required
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With internal service partners (e.g., drivers or dispatch) to complete deliveries
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When required by law or to comply with legal proceedings
All partners we work with are required to maintain strict confidentiality.
4. Security Measures
We take reasonable administrative and technical safeguards to protect your data from loss, theft, unauthorized access, or disclosure. This includes secure networks, access controls, and limited retention of sensitive data.
5. Your Consent
By using our services or submitting your information through our website, you consent to the collection and use of your data as described in this Privacy Policy.
6. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation or our practices. The latest version will always be available on our website.
7. Contact Us
If you have questions or concerns about your privacy, please contact us:
📞 Phone: 604-373-8884 or 778-835-3735
📍 Office Address: 3037 194 St, Surrey, BC V3S 9V2
📬 Mailing Address: 8589 112 St, Delta, BC V4C 4X1
